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Terms and Conditions

Customer Care 

At Ardencote Farm, we are dedicated to providing exceptional customer care to all equestrians. Our commitment is to offer top-notch services and ensure that all your queries are handled promptly and professionally. Whether you have inquiries about our training programs, boarding facilities, or any other service, we are here to assist you every step of the way.
We understand the importance of clear communication, which is why we aim to build trust and reassure our customers that they can engage with us confidently. Our goal is to create a supportive environment for all equestrians, and our Customer Care section reflects our dedication to achieving this.

Privacy & Safety

Protecting the privacy and safety of our clients is of utmost importance at Ardencote. We are committed to transparently informing you about how we handle, store, and safeguard your personal information. From detailing our use of secure payment verification processes to explaining how we collect and utilise data, our Privacy & Safety policy is designed to establish trust and ensure that your interactions with us are secure.

Film, Clinics, Sponsorships & International Competitors

Film & Photoshoots: Ardencote welcomes professional film crews and photographers. Our beautiful facilities and well maintained grounds provide the perfect backdrop for equestrian productions, commercial shoots, and editorial content. Please contact us to discuss your requirements and availability.

Sponsorship Collaborations: We're open to meaningful partnerships with brands that align with our values of quality, excellence, and horse welfare. Get in touch to explore collaboration opportunities.

International Competitors: We particularly welcome overseas riders seeking training facilities in the UK. Located just a short journey from Birmingham Airport, Ardencote is ideally positioned for international competitors preparing for the event season or requiring quality training whilst visiting Britain.

Contact Sophie directly for all enquiries regarding clinics, filming, photoshoots, sponsorships, and international training arrangements.

Payment Methods

Credit / Debit Cards

Bank Transfers

Offline Payments

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